Diné Development Corporation

Senior Network Operations Center 3

Job Location US-Remote
ID
2024-4892
Company
Diné Source

Job Summary:

Diné Source delivers high-quality, reliable information technology (IT) services to federal customers. We specialize in systems modernization, business analytics, Agile/DevOps software development, cyber security, and cloud services that are customer-tailored and designed to exceed mission-critical objectives.

*Position is contingent upon contract award* 

Job Duties and Responsibilities:

Senior Network Operations Center 3 (Lead NOC Engineer):  Responsible for end to end network performance, maintaining acceptable level of network quality of service as per business objectives, network Key Performance Indicators and customer feedback.  Directs all activities designed to provide 24 x 7 surveillance and monitoring of the network and provides Tier I support for all network elements to include initial triage of all events impacting service availability of the network, applications, or data.  Responsible for major network outage reporting, coordination and escalation.  Employs technical knowledge and experience of VoIP, Internet (NIPRNet/SIPRNet), and Data, Network operations, as well as experience in developing operational metrics.  Responsible for planning, organizing, and managing NOC staff and overall operations to ensure stability of the enterprise network and infrastructure. Maintains NOC standard operating procedures (SOPs) and work instructions.

Job Requirements (Education/Skills/Experience):

  • Bachelor’s degree in Computer Science, Engineering or Information Technology  
  • A minimum of 10 years’ experience with 8 years’ experience leading NOC operations for an enterprise network equal to or greater in size and complexity as described throughout the PWS. 
  • CCNP; SolarWinds Certified Professional  

 

 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60–1.4(a), 60–300.5(a) and 60–741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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About Us

Dine Development Corporation (DDC) delivers a robust suite of IT solutions designed to help our clients address the challenges of the digital revolution and embrace the opportunities of digital transformation. We provide a full spectrum of IT solutions that support clients in the defense, healthcare, national security, law enforcement, and intelligence communities. With a central focus on innovation, we translate modern technologies, industry best practices, and proven methodologies into client-driven solutions. Our teams of technologists are organized around digital solutions in the areas of systems/software engineering, data management, cloud adoption, and cybersecurity. As thought leaders and strategic partners, we provide a deliberate mix of people, processes, and technology to advance mission goals. Our IT companies have been consistently recognized for driving mission success through process efficiencies, reduced costs, and exploited technologies

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